F.A.Q.
Prepare for your exhilarating Trip
What Should I wear?
For your comfort we recommend you bring an extra layer or two with you. It can get a bit windy on the trike. Dress for the weather conditions on the day of your tour. Don’t panic if you forget as we keep two spare jackets and gloves on board in case you feel the cold. Don’t forget your camera, sunglasses and sunscreen.Covered shoes must be worn at all times.
How many passengers can you take at a time?
The trike can seat two passengers and the pilot. There is a minimum of two people required to book on all trike tours. Unfortunately you cannot drive the Trike.
Can you take children?
Children must be over the age of 7 and accompanied by an adult. New Zealand law requires children under 7-years-old to be restrained in an approved child restraint. The trike unfortunately cannot accommodate this.
Do I have to wear a seat belt?
Yes.New Zealand law requires you to wear a seatbelt while on board the trike.
Do I need to wear a helmet?
Yes.New Zealand law requires you to wear a helmet while on board. We will provide the helmet for you.
You will also be required to wear a hair net (this is a mandatory requirement). This will be supplied.
All helmets are sanitised before each use.
Will I be safe?
Absolutely. Our trike goes through stringent independent safety inspections every 6 months as required by New Zealand law. The trike is inspected by our pilots before every tour, and every two months by our service team. Our trike is the latest trike imported into NZ from Germany and has plenty of safety features. Our Pilot has more than 40 years’ experience riding motorcycles and trikes, so you’re in safe hands. You’re also required to wear a seatbelt and helmet. Our pilots obey all New Zealand road rules at all times. Our trike tours are about enjoying the ride and capturing the beauty around you, not speed.
Where do I meet you?
The Remarkable’s Run and The Lookout leave from opposite Eichardt’s Hotel, corner of Marine Parade and Ballarat Street. The Glenorchy Jewel, The Hop and The Grape will have you collected from your hotel within the Queenstown CBD.
What happens if it’s raining or
I can’t make my scheduled tour?
Please refer to our terms and conditions and cancellation policy on our website.
Do you sell Gift Vouchers?
Yes we do. Refer to our Website.
What brand of trike do you use?
We are the only Trike touring company in New Zealand to use the latest 2020 Rewaco RF1-Turbo LT Trike from Germany. Loaded with the latest technology and safety features, and for those colder days, heated seats.
Do you sell Merchandise?
Yes. We have a selection of T-shirts and caps available for sale. You will need to advise when booking if you wish to purchase any of these. Some tours come with a free T-shirt
Can I take photos?
Absolutely. You will be surrounded by pure beauty, so bring your camera. All our tours have photo stops included.
Do you operate during the winter?
Yes, but this is subject to weather and road conditions. Refer to our terms and conditions for further information.
Are you wheelchair/disability friendly?
Although you cannot take a wheel chair on the trike, we are more than happy to help assist anyone with a disability on to the trike. We want everyone to enjoy the trike and all it has to offer around this spectacular region.
Do you offer customised tours?
Absolutely. We can customise a tour to wherever you may want to go. One of our popular spots is Wanaka. We also offer customised wine and beer tours within the region POA.